Privacy Policy

Last updated: 11/17/2025

1. Introduction

TLS Reports ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our reporting platform. Please read this Privacy Policy carefully. By using our platform, you consent to the data practices described in this policy.

2. Information Collection

We collect information that you provide directly to us and information that is automatically collected when you use our platform:

Information You Provide

  • Username and authentication credentials
  • Account information and user preferences
  • Communications with our support team

Automatically Collected Information

  • Usage data and platform interaction logs
  • Device information and browser type
  • IP address and location data
  • Cookies and similar tracking technologies

3. Use of Information

We use the information we collect to:

  • Provide, maintain, and improve our platform and services
  • Authenticate users and manage access to reports
  • Personalize your experience and deliver relevant content
  • Monitor and analyze platform usage and performance
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our Terms of Service
  • Communicate with you about your account and our services

4. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure data storage and backup procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Sharing

We do not sell your personal information. We may share your information in the following circumstances:

  • With your organization's administrators and authorized personnel
  • With service providers and vendors who assist in platform operations
  • When required by law or to respond to legal process
  • To protect our rights, property, or safety, or that of our users
  • In connection with a business transfer, merger, or acquisition

6. User Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate or incomplete information
  • The right to request deletion of your information
  • The right to object to or restrict certain processing activities
  • The right to data portability
  • The right to withdraw consent where processing is based on consent

To exercise these rights, please contact your organization's administrator or our support team.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Maintain your session and authentication state
  • Analyze platform usage and performance
  • Improve security and prevent fraud

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the platform.

8. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on the platform and updating the "Last updated" date. Your continued use of the platform after such changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact your organization's administrator or reach out to TLS Reports support.